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Wireless Broadband

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Looking for a faster and more affordable Internet plan? Look no further than CGI-Communication! Our new speeds and packages will amaze you, and you can lock in your rate and save big! With our reliable high-speed Internet service, you can enjoy streaming, browsing, and gaming without the hassle of a phone or cable line. We offer the best fixed Wireless Broadband service in town, with multiple speeds and prices to match any budget. And the best part? No rate hikes or sneaky charges. You can sign up for one of our high-speed Internet plans now and experience lightning-fast speeds like never before! So why wait? Join the CGI family today and get ready to experience the Internet like never before!

Silver

$54.95

Per month

$49.45*

With 1 year Agreement

$41.21*

with 3 year Agreement

Experience fast downloads and file transfers, all at a fraction of the cost of DSL! And when you bundle with VoIP, you'll save even more - Get started today!

Gold

$74.95

Per month

$67.45*

with 1 year agreement

$56.21*

with 3 year agreement

"Binge-worthy bliss" for one device - Unlock the ultimate streaming experience with our most popular Internet package.

Platinum

$94.95

Per month

$85.45*

With 1 Year agreement

$71.21*

with 3 year agreement

Experience lightning-fast 20Mbps internet - the ultimate blend of speed and reliability for seamless digital streaming adventures like never before!

Titanium

$124.95

Per month

$112.45*

With 1 Year agreement

$93.71*

with 3 year agreement

High-quality streaming without slowing down the rest of the house with our fast and affordable service. Enjoy your shows and virtual meetings with no compromises in quality or convenience.

Diamond

$154.95

Per month

$139.45*

With 1 Year agreement

$116.21*

with 3 year agreement

Affordable solution for high-usage families seeking HD video streaming across multiple devices. We have reimagined this package with the customer experience in mind.

Sapphire

$194.95

Per month

$175.45*

With 1 Year agreement

$146.21*

with 3 year agreement

Zoom through the internet with blazing fast speed! Watch HD video on multiple devices while gaming like a pro. Our competitors can't keep up with this insanely fast package!

So, why CGI-Communication? Because we disclose our prices and an unbeatable value too good to pass by. Other companies promise cheap service, but then add in "hidden charges", higher renewals, or promotional services that simply "aren't as advertised". With us - you know exactly what you are going to get... Simple as that!

support and guidance

Have Questions?

Here are some frequently asked questions.  Feel free to reach out to us and a member of our team will be happy to answer any questions you may have.  We look forward to hearing from you!

Wireless Broadband” is a high-speed Internet service that provides network access to customers without the use of standard cabling over the “last-mile” (e.g. telephone, coax, and fiber). In addition to being many times faster than Dial-up, Wireless Broadband does not require a coax or telephone line. This can make it an affordable option when more standard connection types are not available.

Wireless Broadband does require a radio receiver or Subscriber Module (SM), which mounts on the client’s home or business. This SM connects to an Access Point (AP) using microwaves or radio signals at distances of up to 10 miles or more. The AP acts like a switch sending requests and responses between each SM and the provider.

Your distance to the nearest Access Point will determine in large part the actual speeds you achieve. The closer to the Access Point the better, as signal degrades with distance causing packet loss and latency issues. If you are at the outskirts of the service area or can’t achieve a good Line-of-Site (LOS), you might not see the full speed of your subscribed plan.

Overall, Wireless Broadband is a flexible and reliable way to connect to the internet, offering many benefits over traditional cabled options.

A typical installation takes about 2 hours in which a small dish will need to be mounted on top of your home. We use a variety of different mounts to achieve this. Roofs with clay tiles are much trickier to mount to than flat, or shingled roof material, so don’t be alarmed if you see our guys moving some of these tiles during an installation. It is perfectly normal and they will return them to their previous location once they’re done.

Our installations are clean and professional, both inside and out. We will make every attempt to mount our equipment in the most aesthetically pleasing location as possible, however, sometimes it is not possible due to line of sight (LOS) or in order to achieve maximum signal strength required for the plan you requested. We will notify you of the location prior to mounting any equipment to your home or business. HOA’s cannot tell you that you may not have the equipment on your roof, nor can they say if it can go in the front of your home. Please refer them to the FCC’s Over the Air Reception Device (OTARD) rule of 1996.

We will also need to run a Cat5e cable into your home, typically through one of the external walls of the home. This means we will need to drill a hole through the wall. 

*Note* There are other options (below) that describe the other types of installs we provide. We will use a cable bushing and caulk to seal the hole, so you do not have to worry about water or insects getting inside your home as a result.

  • Standard Install I ($85.00): Less than 150ft Cat5e cable through lower level external wall, No Dish, or Small Dish Required, J-Pipe Mount or equivalent.
  • Non-Standard Install II ($150.00): Less than 150ft Cat5e cable through upper level external wall, attic, structured panel, Dish Required, J-Pipe Mount or equivalent.
  • Non-Standard Install III ($250.00): Over 150ft Cat5e cable, Interior Wall through attic or structured panel. Customized Mount, or 2+ man team required for installation.

Our equipment needs power. We provide as part of the installation a DC power injector. This needs to be plugged into a 120v AC outlet at all times, preferably you have all of your electronic equipment plugged into a UPS or battery backup ($80-$100). If the power injector is rendered inoperable due to a failure of some type, you can simply bring it into our office, we will provide you one at no cost to you. If the power supply is damaged due to negligence (chewed, or accidentally cut), there will be a $15.00 fee for replacing the POE injector.

Trimming trees, and maintaining the structural soundness of the mounting surface is your responsibility, not ours. We also can’t install our services into apartment complexes without prior written consent from the owner of the property or property management group.

The answer depends on how you plan on connecting to our Internet service. Unlike cable and DSL, if you have a single computer with an Ethernet port, then “no you will not need any additional equipment to connect to our Internet service”. If you have more than one device, or wish to use wireless to connect to the Internet, then “yes, you will need a wireless router” (we recommend getting one anyways).

Depending on the size of your home, the router may or may not be able to provide wireless coverage to all areas you wish to use Internet, so you might need something else called a wireless repeater, or access-point to boost the signal in dead spots. Inquire with our Sales Team for more information about these devices and how they might pertain to you.

CGI-Communication offers multiple types of SOHO and Meshed Wireless Routers available for lease or purchase.

 Basew/ Tax
Mesh 5 Router 1 pk – lease$7.00$7.63
Mesh 5 Router 1 pk – purchase$59.99$65.81
Mesh 6 Router 1 pk – lease$19.95$21.75
Mesh 6 Router 1 pk – purchase$99.99$109.69
Mesh 5 Router 3 pk – lease$20.00$21.80
Mesh 5 Router 3 pk – purchase$169.99$186.48
Mesh 6 Router 2 pk – lease$37.99$41.41
Mesh 6 Router 2 pk – purchase$189.99$208.42
   
Router Lease, Basic – Depriciated$5.00$5.45
Router Lease, Adv. – Depriciated$10.00$10.90
Router Purchase, Basic – Depriciated$69.99$76.78
Router Purchase, Adv. – Depriciated$139.99$153.57
   
Replacement POE Injector$15.00 
   
Setup Fee – Lease (during installation)$10.00 
Setup Fee – Purchase (during installation)$10.00 
Setup Fee – Onsite (not during installation)$99.99 
   
Priviledge Tax – Rentals9.00% 

Should you purchase, or lease? That is ultimately your decision, but leasing has one benefit purchasing does not. If you are leasing the router and it breaks (it happens), we replace the device at no cost to you. If you purchase the device, replacing it would be your responsibility or the manufacturers. CGI directly guarantees the device for 14 days after installation. After that, most manufacturers warranty the device for the first year after purchase. See the product and warranty information contained in the box for details.

If you opt to purchase your own router. CGI recommends Asus, TP-Link, Netgear, and Cisco Routers. Do not purchase DLink Belkin routers, or other “cheap” devices. It has been our experience that they are not worth the heartache you will experience in using them.

If you are not able to figure out how to program your router, CGI will program this for you at the time of Installation for $10.00. That includes setting up the WAN/LAN, Wireless SSID & Password. If you require any port forwarding, DMZ setup, or bridged PPPoE setup, then our setup price is $42.50.

*Note* NEVER PUSH THE RESET BUTTON ON THE ROUTER. It will reset the device back to factory defaults and you may not be able to connect to the Internet afterward. Instead verify your cables are plugged in properly, and power cycle (turn off/on) the device to see if that resolves your issue.

Unfortunately, it is not currently possible to purchase a static IP address on residential accounts. With that said, if your internet needs require a more dedicated and secure connection, our team is ready to assist you with finding a suitable alternative solution that meets your requirements and provides peace of mind. Please do not hesitate to contact us for more information on our available options.

Absolutely! However, it is not required to use our service.

One reason we commonly hear from customers as to why they want to use a VPN is that they believe we (the ISP) directly monitors and sells information associated to their internet browsing activities – While we could do this, we won’t – ever, and view this as highly unethical. Rest assured that your personal information is safe with us.

We do recommend using a VPN particularly when you are using a mobile device connected to a public WIFI as they are often not as secure as they should be!

We prefer using Express VPN. Click here to sign up with Express VPN and receive a 10% discount on your subscription!

Parents today have a whole different set of problems to deal with due to the evolution of the Internet.

If you are looking for a way to monitor your kids’ actions online, you are definitely not alone.

Unfortunately, it’s a difficult problem to solve, so we in the industry typically have to approach the solution differently – usually with software.

Mobile devices adds further complexity to the solution as often software needs to be invasive enough to completely monitor your kids’ actions, and often doesn’t exist.

That’s why we feel BARK (available at bark.us), offers the superior product in this market. They offer a software that works on several devices including Smart TV’s, Gaming Consoles, Tablets, Computers, and Cell Phones (iOS, and Android) to monitor and restrict where, when, and what your kids can do online.

Click here to learn more and sign up today!

Free Tech Support

Standard support hours are 9AM to 9PM, 7 days a week. We do offer emergency after hours services depending on your service level agreement.

Exceptional Customer Service

Friendly, prompt, and curteous customer service located right here in the U.S.A. We strive to make your experience a great one.

World-Class Service Advisors

Whether it’s internet-related, router issues, or general technical consulting, we are confident we can help you find the perfect solution to meet your needs.

IMAP/POP/SMTP Support

Want to integrate your mail with another popular email system such as YMail, or Google Mail? No problem! We support IMAP, POP & SMTP, so you can route emails through other programs.

99% Up-Time

We know, you hear this all the time but it’s true. We track it just so we can prove it. That’s why we’re comfortable in that you will find our service simple, and pain free… 99% of the time..

Secure & Reliable Service

Your privacy is our concern. With safe, secure, and always available service you’ll be happy you switched. Don’t believe us – find out for yourself today! .