How to transfer a VoIP Call

How to transfer a call using VoIP A call transfer is the act of sending a call from one user (extension) to another. There are two ways to transfer a call: cold (blind) and warm (attended). Every profession that involves regular phone use is bound to require a call transfer at some point. So what […]

How to enable call forwarding

How to call forward your CGI VoIP Service…   Call forwarding, also known as call diverting, is a phone feature that redirects incoming calls to a different number. It’s available on traditional analog (POTS), Cell/Mobile, and VoIP telephone systems. To enable call forward on your VoIP Extension do the following: From the extension you want […]