Knowledge Base

How Can we help you?

Optical Ethernet

Optical Ethernet Common Problems and Possible Solutions Metro Optical Ethernet (MOE) circuits are much different than the standard broadband connection to troubleshoot and do require some level of technical knowledge. Due to the nature of

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General Troubleshooting

General troubleshooting steps for almost any Computer, or device plugged into the network. If you’re like me, then that flowchart made you giggle and maybe cry a little bit on the inside. Sadly, its far

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No Internet on ALL devices

Troubleshooting “No Internet Connection” on ALL Devices Internet connectivity issues can be a major inconvenience. If you find yourself experiencing connectivity problems with all your devices, don’t worry – there are several easy troubleshooting steps

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So, why CGI-Communication? Because we disclose our prices and an unbeatable value too good to pass by. Other companies promise cheap service, but then add in "hidden charges", higher renewals, or promotional services that simply "aren't as advertised". With us - you know exactly what you are going to get... Simple as that!

Free Tech Support

Standard support hours are 9AM to 9PM, 7 days a week. We do offer emergency after hours services depending on your service level agreement.

Exceptional Customer Service

Friendly, prompt, and curteous customer service located right here in the U.S.A. We strive to make your experience a great one.

World-Class Service Advisors

need to get the job done. From Internet, to routers, and general technical consulting. We’re positive we can help you find any solution to meet your needs. .

IMAP/POP/SMTP Support

Want to integrate your mail with another popular email system such as YMail, or Google Mail? No problem! We support IMAP, POP & SMTP, so you can route emails through other programs.

99% Up-Time

We know, you hear this all the time but it’s true. We track it just so we can prove it. That’s why we’re comfortable in that you will find our service simple, and pain free… 99% of the time..

Secure & Reliable Service

Your privacy is our concern. With safe, secure, and always available service you’ll be happy you switched. Don’t believe us – find out for yourself today! .