Knowledge Base

How Can we help you?

How to enable call forwarding

How to call forward your CGI VoIP Service…   Call forwarding, also known as call diverting, is a phone feature that redirects incoming calls to a different number. It’s available on traditional analog (POTS), Cell/Mobile,

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No Internet on SINGLE device

Troubleshooting “No Internet Connection” on SINGLE Device Ok, so we’ve identified that your internet connection works on all other devices… except the one you want to use! So lets see if we can help you

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Verify Email settings on iOS

Verify your Email settings on Apple devices Are you having a problem with your Email on your Apple device? Use this simple guide to make sure your cgmailbox.com or cgaz.com email is setup and working

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No Internet on ALL devices

Troubleshooting “No Internet Connection” on ALL Devices Internet connectivity issues can be a major inconvenience. If you find yourself experiencing connectivity problems with all your devices, don’t worry – there are several easy troubleshooting steps

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So, why CGI-Communication? Because we disclose our prices and an unbeatable value too good to pass by. Other companies promise cheap service, but then add in "hidden charges", higher renewals, or promotional services that simply "aren't as advertised". With us - you know exactly what you are going to get... Simple as that!

Free Tech Support

Standard support hours are 9AM to 9PM, 7 days a week. We do offer emergency after hours services depending on your service level agreement.

Exceptional Customer Service

Friendly, prompt, and curteous customer service located right here in the U.S.A. We strive to make your experience a great one.

World-Class Service Advisors

need to get the job done. From Internet, to routers, and general technical consulting. We’re positive we can help you find any solution to meet your needs. .

IMAP/POP/SMTP Support

Want to integrate your mail with another popular email system such as YMail, or Google Mail? No problem! We support IMAP, POP & SMTP, so you can route emails through other programs.

99% Up-Time

We know, you hear this all the time but it’s true. We track it just so we can prove it. That’s why we’re comfortable in that you will find our service simple, and pain free… 99% of the time..

Secure & Reliable Service

Your privacy is our concern. With safe, secure, and always available service you’ll be happy you switched. Don’t believe us – find out for yourself today! .