How to transfer a VoIP Call
How to transfer a call using VoIP A call transfer is the act of sending a call from one user (extension) to another. There are two ways to transfer a call: cold (blind) and warm (attended). Every profession that involves regular phone use is bound to require a call transfer at some point. So what […]
How to check your Voicemail
How to check your Voicemail Voicemail is a system that records and stores voice messages left by callers when the recipient is unable to answer their phone. This works just like answering machines used to back in the day, except there is no physical device attached to your phone – it works digitally. The recipient […]
How to enable call privacy
How to enable Call Privacy on your CGI VoIP Service… “Private Calling” or “Call Privacy” is a feature that callers can use to block their Caller ID information from the recipient of the call. That means that the caller has chosen to block their Caller ID information, either by blocking it by default or by […]
How to enable call forwarding
How to call forward your CGI VoIP Service… Call forwarding, also known as call diverting, is a phone feature that redirects incoming calls to a different number. It’s available on traditional analog (POTS), Cell/Mobile, and VoIP telephone systems. To enable call forward on your VoIP Extension do the following: From the extension you want […]
One Way Audio | Double NAT
One Way Audio, Common Problems and Solutions We’ve all experienced one-way audio on a phone call before. It’s the typical “Hello, Hello?” and “Can you hear me now?” conversation. The issue is not specific to Voice over IP (VoIP) and affects an astonishing 1 in every 100 calls. However, it does tend to show up […]
No Dial Tone
No Dial Tone, Common Problems and Solutions So you went to place a call and low and behold – nothing but dead air. Usually there is an easy solution to rectify the problem. Some common reasons you wont have a dial tone include: Phone is not plugged in Phone or Line Damaged ATA not Registered […]
Business VoIP IP PBX
Hosted IP-PBX subscribe now ! Our hosted solution empowers smaller businesses with the advanced capabilities of a large phone system without the burden of complex equipment or technical know-how. We provide a fully managed telephone service where CGI-Communication handles the features that are typically managed onsite for PBX systems, such as call routing, voicemail, and […]
Business VoIP Analog
Standard Telephone subscribe now ! Effective communication is crucial for any office environment, and as your business grows, it becomes even more imperative. That’s why implementing a scalable and manageable Voice over IP solution is essential. Our advanced features, including voicemail, call-forwarding, hunting, and find-me/follow-me, ensure your business can operate more productively on this reliable […]
Business VoIP
Voice over IP Telephone suscribe now ! Are you ready to upgrade your communications solution? Hosted VoIP brings a big business phone system to you at a low “Total Cost of Ownership.” Using the breakthrough technology of Voice over Internet Protocol (VoIP), you can efficiently use one connection for all your communications needs. Don’t have […]
Residential VOIP
Voice Over IP subscribe now ! Save money by switching to our Voice over IP telephone service instead of keeping your expensive old home phone line. Our service provides a wide array of features, both standard and customizable, to meet all of your communication needs. In fact, our plans include 10+ free and standard features […]
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