How to Manage Users on a 2GIG Go!Control2 (GC2) Alarm System

Managing User Codes on a 2GIG GoControl2 Alarm System In the world we live in, where security is of utmost importance, the 2GIG Go!Control2 (GC2) alarm panel offers reliable features that guarantee the safety of both residential and commercial properties. The management of user codes is one of its key strengths, providing controlled access and […]

How to Manage Users on a DSC Neo Alarm System

Managing User Codes on a DSC Neo Alarm System In today’s security-conscious world, the DSC NEO alarm panel offers robust features that ensure both residential and commercial properties remain safe and secure. One of its fundamental capabilities is the management of user codes, which allows for controlled access and monitoring. In this guide, we will […]

How to login to Alarm.com

How to login to Alarm.com In the modern landscape of home and business security, remote access to alarm systems has become essential. That is the primary reason CGI Communications partners with Alarm.com. Their unique and powerful solution stands out as a leading platform, offering users the ability to monitor, control, and manage their security systems […]

How to setup a ASUS Router

How to setup an ASUS Router The ASUS router line are essentially ready to be used right out of the box. They come pre-setup for basic operation as a wireless router from the factory. You can connect to its pre-configured Wi-Fi using the information on the bottom sticker of the router. Simply plug your Internet […]

How to setup a Netgear Wi-Fi Router

How to setup a Netgear Wi-Fi Router According to the manufacturer the NETGEAR Wi-Fi router will give you fast & flawless internet connectivity at a great price point. Admittedly we have never been a fan of their routers – namely the QoS and DNS proxy functions of the router – but they do make a cool looking […]

How to setup a Linksys Smart WIFI Router

How to setup a Linksys Smart Wi-Fi Router According to the manufacturer the Linksys Smart Wi-Fi Routers deliver the latest home Wi-Fi technology, easily handling everything from streaming HD video and multiplayer gaming to downloading large files, adding storage or printers, and connecting multiple devices. As such, the Linksys Smart Wi-Fi router comes ready to be […]

How to setup a TP-Link Archer C7 Router

How to setup a TP-Link Archer C7 Router The TP-Link Archer C7 router is essentially ready to be used right out of the box. It comes pre-setup for basic operation as a wireless router from the factory. You can connect to its pre-configured Wi-Fi using the information on the bottom sticker of the router. Simply […]

How to setup a TP-Link TL-WR841N Router

How to setup a TP-Link TL-WR841N Router The TP-Link WR841N router is essentially ready to be used right out of the box. It comes pre-setup for basic operation as a wireless router from the factory. You can connect to its pre-configured Wi-Fi using the information on the bottom sticker of the router. Simply plug your […]

How to transfer a VoIP Call

How to transfer a call using VoIP A call transfer is the act of sending a call from one user (extension) to another. There are two ways to transfer a call: cold (blind) and warm (attended). Every profession that involves regular phone use is bound to require a call transfer at some point. So what […]

Logging into CPanel

How to login to the CPanel for your website   cPanel is a software that allows users to manage their web hosting accounts, servers, and site. It’s designed to simplify the process of hosting your website by providing a graphical interface (GUI) and automation tools. cPanel is considered to be one of the most popular […]

How to check your Voicemail

How to check your Voicemail   Voicemail is a system that records and stores voice messages left by callers when the recipient is unable to answer their phone. This works just like answering machines used to back in the day, except there is no physical device attached to your phone – it works digitally. The recipient […]

How to enable call privacy

How to enable Call Privacy on your CGI VoIP Service… “Private Calling” or “Call Privacy” is a feature that callers can use to block their Caller ID information from the recipient of the call. That means that the caller has chosen to block their Caller ID information, either by blocking it by default or by […]

How to enable call forwarding

How to call forward your CGI VoIP Service…   Call forwarding, also known as call diverting, is a phone feature that redirects incoming calls to a different number. It’s available on traditional analog (POTS), Cell/Mobile, and VoIP telephone systems. To enable call forward on your VoIP Extension do the following: From the extension you want […]

How to access CGI Webmail

How to access CGI Webmail?   1. Open your web browser and navigate to www.cgmailbox.com.     2. Enter your Email address (e.g. user@cgmailbox.com), and password (e.g. password). Click “Login”.    3. You can now use your Email and manage your Email Preferences.  Pretty easy, huh?      

Support

Support NEED OUR SUPPORT? CHECK OUT THE OPTIONS BELOW CGI-Communication maintains outstanding levels of support and customer satisfaction through self-help and assisted-help resources. Often you will find the solution to your issue in our product knowledge base. When in doubt you may Email or call into Technical Support with your questions. Standard Technical Support is […]

Knowledge Base

Knowledge Base How Can we help you? E-Mail 8 Posts Internet 7 Posts VoIP 6 Posts Web-Hosting 1 Post Alarm Systems 0 Posts General Troublshooting 1 Post Surveillance Systems 4 Posts Uncategorized 0 Posts So, why CGI-Communication? Because we disclose our prices and an unbeatable value too good to pass by. Other companies promise cheap […]