Knowledge Base

How Can we help you?

No Internet on ALL devices

Troubleshooting “No Internet Connection” on ALL Devices Internet connectivity issues can be a major inconvenience. If you find yourself experiencing connectivity problems with all your devices, don’t worry – there are several easy troubleshooting steps

Read More »

Online Gaming Performance and How to Improve it

In a world where everyone’s glued to their screens, fast internet feels like the holy grail for gamers. Yet, many suffer from annoying lag spikes even with rocket fueled high-speed connections. Surprise! It’s not just about speed! Latency, jitter, and packet loss are the real party crashers. This article dives into these sneaky villains and shares clever hacks to boost your gaming escapades. Ready to power up?

Read More »

How to setup a Linksys Smart WIFI Router

How to setup a Linksys Smart Wi-Fi Router According to the manufacturer the Linksys Smart Wi-Fi Routers deliver the latest home Wi-Fi technology, easily handling everything from streaming HD video and multiplayer gaming to downloading

Read More »

How to enable call privacy

How to enable Call Privacy on your CGI VoIP Service… “Private Calling” or “Call Privacy” is a feature that callers can use to block their Caller ID information from the recipient of the call. That

Read More »

So, why CGI-Communication? Because we disclose our prices and an unbeatable value too good to pass by. Other companies promise cheap service, but then add in "hidden charges", higher renewals, or promotional services that simply "aren't as advertised". With us - you know exactly what you are going to get... Simple as that!

Free Tech Support

Standard support hours are 9AM to 9PM, 7 days a week. We do offer emergency after hours services depending on your service level agreement.

Exceptional Customer Service

Friendly, prompt, and curteous customer service located right here in the U.S.A. We strive to make your experience a great one.

World-Class Service Advisors

need to get the job done. From Internet, to routers, and general technical consulting. We’re positive we can help you find any solution to meet your needs. .

IMAP/POP/SMTP Support

Want to integrate your mail with another popular email system such as YMail, or Google Mail? No problem! We support IMAP, POP & SMTP, so you can route emails through other programs.

99% Up-Time

We know, you hear this all the time but it’s true. We track it just so we can prove it. That’s why we’re comfortable in that you will find our service simple, and pain free… 99% of the time..

Secure & Reliable Service

Your privacy is our concern. With safe, secure, and always available service you’ll be happy you switched. Don’t believe us – find out for yourself today! .