Knowledge Base

How Can we help you?

General Troubleshooting

General troubleshooting steps for almost any Computer, or device plugged into the network. If you’re like me, then that flowchart made you giggle and maybe cry a little bit on the inside. Sadly, its far

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How to Perform a Ping Test

How to Perform a Ping Test via Command Line in Windows In the world of networking, ensuring that devices are connected and communicating properly is crucial. One of the simplest and most effective tools for

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How to enable call privacy

How to enable Call Privacy on your CGI VoIP Service… “Private Calling” or “Call Privacy” is a feature that callers can use to block their Caller ID information from the recipient of the call. That

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Verify Email settings on iOS

Verify your Email settings on Apple devices Are you having a problem with your Email on your Apple device? Use this simple guide to make sure your cgmailbox.com or cgaz.com email is setup and working

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So, why CGI-Communication? Because we disclose our prices and an unbeatable value too good to pass by. Other companies promise cheap service, but then add in "hidden charges", higher renewals, or promotional services that simply "aren't as advertised". With us - you know exactly what you are going to get... Simple as that!

Free Tech Support

Standard support hours are 9AM to 9PM, 7 days a week. We do offer emergency after hours services depending on your service level agreement.

Exceptional Customer Service

Friendly, prompt, and curteous customer service located right here in the U.S.A. We strive to make your experience a great one.

World-Class Service Advisors

need to get the job done. From Internet, to routers, and general technical consulting. We’re positive we can help you find any solution to meet your needs. .

IMAP/POP/SMTP Support

Want to integrate your mail with another popular email system such as YMail, or Google Mail? No problem! We support IMAP, POP & SMTP, so you can route emails through other programs.

99% Up-Time

We know, you hear this all the time but it’s true. We track it just so we can prove it. That’s why we’re comfortable in that you will find our service simple, and pain free… 99% of the time..

Secure & Reliable Service

Your privacy is our concern. With safe, secure, and always available service you’ll be happy you switched. Don’t believe us – find out for yourself today! .