How to remove Viruses and Protect your PC using Bit Defender Free Antivirus

How to Scan Your Computer for Viruses Using Bitdefender Antivirus Free Edition In today’s digital world, ensuring your computer is protected from viruses, malware, and other online threats is essential. One of the most reliable tools available for free is Bitdefender Antivirus Free Edition. This powerful, lightweight solution provides real-time protection and on-demand scanning without […]
How to remove Viruses and Malware from your Computer using Malwarebytes

How to Remove a Virus / Malware from Your Computer Using Malwarebytes In an era where cyber threats are more sophisticated than ever, malware remains one of the most prevalent risks to both personal and business computing environments. Malware, or malicious software, can compromise your data, damage your operating system, and put your privacy at […]
One Way Audio | Double NAT

One Way Audio, Common Problems and Solutions We’ve all experienced one-way audio on a phone call before. It’s the typical “Hello, Hello?” and “Can you hear me now?” conversation. The issue is not specific to Voice over IP (VoIP) and affects an astonishing 1 in every 100 calls. However, it does tend to show up […]
No Dial Tone

No Dial Tone, Common Problems and Solutions So you went to place a call and low and behold – nothing but dead air. Usually there is an easy solution to rectify the problem. Some common reasons you wont have a dial tone include: Phone is not plugged in Phone or Line Damaged ATA not Registered […]
No Internet on SINGLE device

Troubleshooting “No Internet Connection” on SINGLE Device Ok, so we’ve identified that your internet connection works on all other devices… except the one you want to use! So lets see if we can help you figure out why your device isn’t cooperating with you. There are a lot of reasons devices quit functioning, but thankfully […]
No Internet on ALL devices

Troubleshooting “No Internet Connection” on ALL Devices Internet connectivity issues can be a major inconvenience. If you find yourself experiencing connectivity problems with all your devices, don’t worry – there are several easy troubleshooting steps you can take to resolve the issue quickly. Power-cycle the network equipment. This includes the Subscriber Module, Routers, Switches, Hubs, […]
Optical Ethernet

Optical Ethernet Common Problems and Possible Solutions Metro Optical Ethernet (MOE) circuits differ significantly from standard broadband connections, both in terms of functionality and the level of technical expertise required for troubleshooting. These circuits are designed to support enterprise-grade performance and reliability, and as such, they are governed by a more stringent Service Level Agreement […]
General Troubleshooting

General troubleshooting steps for almost any Computer, or device plugged into the network. If you’re like me, then that flowchart made you giggle and maybe cry a little bit on the inside. Sadly, its far too true for career I.T. technicians. I learned a long time ago that it’s better not to try to remember […]